Refund policy

At Nashville Novelties, your satisfaction is our priority. Since all of our products are Fulfilled by Amazon (FBA), your orders and returns are covered by Amazon’s return policy.

Quick links

1. Return Window

Most items can be returned within 30 days of delivery, following Amazon’s standard return guidelines.

2. How Returns Work

  • Returns are processed directly through your Amazon account.
  • Log in, go to Your Orders, select the product, and choose Return or Replace Items.
  • Amazon will provide step-by-step instructions, including how to print a return label.

3. Refunds

  • Once Amazon receives and inspects your return, a refund will be issued to your original payment method.
  • Refund processing typically takes 5–7 business days after approval.

4. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please initiate the return through Amazon. They will handle the replacement or refund at no additional cost.

5. Questions?

Note: This page summarizes how returns are handled for Nashville Novelties FBA orders and defers to Amazon’s official policy where applicable.